Question 1

Where is LegalWise Ph based?

Accepted Answer

LegalWisePH is based in the Philippines, home to a globally respected workforce. Filipino professionals are trusted by law firms around the world for their strong work ethic, reliability, and long-term commitment. This reputation for loyalty and consistency is why so many organizations choose Filipino talent to support and grow their operations.

Question 2

What is the monitoring system for the LegalWise Ph Virtual Assistant?

Accepted Answer

Your LegalWise Virtual Assistant provides a daily End-of-Day (EOD) work summary, giving you full visibility into completed tasks and ongoing projects. To ensure transparency and accountability, LegalWise also uses time-tracking software, allowing you to review your Virtual Assistant’s recorded working hours at any time.

Question 3

Confidential Healthcare Business & Law Firm Information

Accepted Answer

We understand the high level of confidentiality required in law firms. All LegalWise Virtual Assistants are required to sign a strict confidentiality agreement, ensuring that any information related to you, your colleagues, or your firm remains fully protected at all times.

Question 4

What would be the protocol in the event that my LegalWise Virtual Assistant requires a leave of absence, including sick leave?

Accepted Answer

All sick leave and time off are unpaid, as LegalWise Virtual Assistants are compensated at a fixed rate. However, U.S. holidays are recognized as paid leave.

Question 5

Can I hire more than 1 LegalWise Ph Virtual Assistant?

Accepted Answer

You are welcome to hire more than one LegalWise Virtual Assistant. There are no limits on the number of Virtual Assistants you can engage—we prioritize your needs as our client. You may also choose between full-time or part-time LegalWise Virtual Assistants, depending on what best fits your workload and business goals.

Question 6

Is it possible for me to cancel the services of, or replace, my LegalWise Virtual Assistant?

Accepted Answer

If your LegalWise Virtual Assistant is not the right fit for your law firm or business, you may cancel or request a replacement at any time at no additional cost. That said, we recommend allowing at least three months for your Virtual Assistant to fully integrate into your systems and workflows, ensuring a fair and accurate evaluation before making a change.

Question 7

When is your billing cycle?

Accepted Answer

We bill clients on the last Monday of each month, with flexible payment options available via Wise Transfer or Paypal.

Question 8

Do you have a referral program?

Accepted Answer

Yes, we gladly accept referrals. As a token of our appreciation, we offer a referral reward in the form of a discount on your next week’s bill for every client you refer.

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